Transform Customer Support
with AI That
Understands
Your Customers
Transform Customer Support with AI That
Understands
Your Customers
Deliver personalized, instant, and scalable support across every channel - without adding more agents
Deliver personalized, instant, and scalable support across every channel - without adding more agents
+88,500 high-performing teams
at companies worldwide build with Sonius
AI Outcome
Proven Impact at Scale
AI Outcome
Proven Impact at Scale
AI Outcome
Proven Impact at Scale
less workload
Reduction in ticket volume
10x
less workload
Reduction in ticket volume
10x
less workload
Reduction in ticket volume
10x
Instant replies
Faster Response Time
1.2s
avg
Instant replies
Faster Response Time
1.2s
avg
Instant replies
Faster Response Time
1.2s
avg
Happy users
Customer Satisfaction
96%
CSAT
Happy users
Customer Satisfaction
96%
CSAT
Happy users
Customer Satisfaction
96%
CSAT
Empower your team
Agent Efficiency
2.3x
Empower your team
Agent Efficiency
2.3x
Empower your team
Agent Efficiency
2.3x
PRODUCT FEATURED
Powerful AI-Powered Features, Built for Customer Service Teams
PRODUCT FEATURED
Powerful AI-Powered Features, Built for Customer Service Teams
PRODUCT FEATURED
Powerful AI-Powered Features, Built for Customer Service Teams
Smart Routing
Route each message to the right person — instantly.
Smart Routing
Route each message to the right person — instantly.
Smart Routing
Route each message to the right person — instantly.
Auto Actions
Automate repetitive steps like refunds, confirmations, and follow-ups.
Auto Actions
Automate repetitive steps like refunds, confirmations, and follow-ups.
Auto Actions
Automate repetitive steps like refunds, confirmations, and follow-ups.
A Scalable, Secure and Flexible AI Platform
Secure, scalable, and ready to power conversations across any platform.
A Scalable, Secure and Flexible AI Platform
Secure, scalable, and ready to power conversations across any platform.
A Scalable, Secure and Flexible AI Platform
Secure, scalable, and ready to power conversations across any platform.
Enterprise-grade security (SOC2, GDPR...)
Scalable for millions of users
Scalable for millions of users
Works across all support channels
Testimonials
Customers Love Our AI-Powered Support
Testimonials
Customers Love Our AI-Powered Support
Testimonials
Customers Love Our AI-Powered Support
“Our support costs dropped 40% while CSAT increased!”
+30%
Centralize support operations and boost team output without increasing complexity.
Jane Doe
VP of Customer Success, CoreOS
“Since switching, our reply times dropped from 5 minutes to under 2 seconds. Customers noticed — and stayed.”
+89%
Deliver personalized, instant, and scalable support across every channel—without adding more agents.
David Kim
Head of CX, EasyTax
"Implementing FeatherDev completely transformed our workflows — tickets are resolved faster, and team morale is at an all-time high."
+65%
Boost efficiency, speed, and team satisfaction with seamless automation — all without scaling headcount.
Linh Tran
Operations Lead, Capsule
“Order accuracy improved dramatically, and we’re now shipping 2x faster — customers notice, and they come back.”
+48%
Scale smarter with AI-powered workflows that free up your team to focus on high-impact conversations.
Thomas Bennett
Director of Ops, FeatherDev
“Our support costs dropped 40% while CSAT increased!”
+30%
Centralize support operations and boost team output without increasing complexity.
Jane Doe
VP of Customer Success, CoreOS
“Since switching, our reply times dropped from 5 minutes to under 2 seconds. Customers noticed — and stayed.”
+89%
Deliver personalized, instant, and scalable support across every channel—without adding more agents.
David Kim
Head of CX, EasyTax
"Implementing FeatherDev completely transformed our workflows — tickets are resolved faster, and team morale is at an all-time high."
+65%
Boost efficiency, speed, and team satisfaction with seamless automation — all without scaling headcount.
Linh Tran
Operations Lead, Capsule
“Order accuracy improved dramatically, and we’re now shipping 2x faster — customers notice, and they come back.”
+48%
Scale smarter with AI-powered workflows that free up your team to focus on high-impact conversations.
Thomas Bennett
Director of Ops, FeatherDev
“Our support costs dropped 40% while CSAT increased!”
+30%
Centralize support operations and boost team output without increasing complexity.
Jane Doe
VP of Customer Success, CoreOS
“Since switching, our reply times dropped from 5 minutes to under 2 seconds. Customers noticed — and stayed.”
+89%
Deliver personalized, instant, and scalable support across every channel—without adding more agents.
David Kim
Head of CX, EasyTax
"Implementing FeatherDev completely transformed our workflows — tickets are resolved faster, and team morale is at an all-time high."
+65%
Boost efficiency, speed, and team satisfaction with seamless automation — all without scaling headcount.
Linh Tran
Operations Lead, Capsule
“Order accuracy improved dramatically, and we’re now shipping 2x faster — customers notice, and they come back.”
+48%
Scale smarter with AI-powered workflows that free up your team to focus on high-impact conversations.
Thomas Bennett
Director of Ops, FeatherDev
“Our support costs dropped 40% while CSAT increased!”
+30%
Centralize support operations and boost team output without increasing complexity.
Jane Doe
VP of Customer Success, CoreOS
“Since switching, our reply times dropped from 5 minutes to under 2 seconds. Customers noticed — and stayed.”
+89%
Deliver personalized, instant, and scalable support across every channel—without adding more agents.
David Kim
Head of CX, EasyTax
"Implementing FeatherDev completely transformed our workflows — tickets are resolved faster, and team morale is at an all-time high."
+65%
Boost efficiency, speed, and team satisfaction with seamless automation — all without scaling headcount.
Linh Tran
Operations Lead, Capsule
“Order accuracy improved dramatically, and we’re now shipping 2x faster — customers notice, and they come back.”
+48%
Scale smarter with AI-powered workflows that free up your team to focus on high-impact conversations.
Thomas Bennett
Director of Ops, FeatherDev
“Our support costs dropped 40% while CSAT increased!”
+30%
Centralize support operations and boost team output without increasing complexity.
Jane Doe
VP of Customer Success, CoreOS
“Since switching, our reply times dropped from 5 minutes to under 2 seconds. Customers noticed — and stayed.”
+89%
Deliver personalized, instant, and scalable support across every channel—without adding more agents.
David Kim
Head of CX, EasyTax
"Implementing FeatherDev completely transformed our workflows — tickets are resolved faster, and team morale is at an all-time high."
+65%
Boost efficiency, speed, and team satisfaction with seamless automation — all without scaling headcount.
Linh Tran
Operations Lead, Capsule
“Order accuracy improved dramatically, and we’re now shipping 2x faster — customers notice, and they come back.”
+48%
Scale smarter with AI-powered workflows that free up your team to focus on high-impact conversations.
Thomas Bennett
Director of Ops, FeatherDev
“Our support costs dropped 40% while CSAT increased!”
+30%
Centralize support operations and boost team output without increasing complexity.
Jane Doe
VP of Customer Success, CoreOS
“Since switching, our reply times dropped from 5 minutes to under 2 seconds. Customers noticed — and stayed.”
+89%
Deliver personalized, instant, and scalable support across every channel—without adding more agents.
David Kim
Head of CX, EasyTax
"Implementing FeatherDev completely transformed our workflows — tickets are resolved faster, and team morale is at an all-time high."
+65%
Boost efficiency, speed, and team satisfaction with seamless automation — all without scaling headcount.
Linh Tran
Operations Lead, Capsule
“Order accuracy improved dramatically, and we’re now shipping 2x faster — customers notice, and they come back.”
+48%
Scale smarter with AI-powered workflows that free up your team to focus on high-impact conversations.
Thomas Bennett
Director of Ops, FeatherDev
“Our support costs dropped 40% while CSAT increased!”
+30%
Centralize support operations and boost team output without increasing complexity.
Jane Doe
VP of Customer Success, CoreOS
“Since switching, our reply times dropped from 5 minutes to under 2 seconds. Customers noticed — and stayed.”
+89%
Deliver personalized, instant, and scalable support across every channel—without adding more agents.
David Kim
Head of CX, EasyTax
"Implementing FeatherDev completely transformed our workflows — tickets are resolved faster, and team morale is at an all-time high."
+65%
Boost efficiency, speed, and team satisfaction with seamless automation — all without scaling headcount.
Linh Tran
Operations Lead, Capsule
“Order accuracy improved dramatically, and we’re now shipping 2x faster — customers notice, and they come back.”
+48%
Scale smarter with AI-powered workflows that free up your team to focus on high-impact conversations.
Thomas Bennett
Director of Ops, FeatherDev
“Our support costs dropped 40% while CSAT increased!”
+30%
Centralize support operations and boost team output without increasing complexity.
Jane Doe
VP of Customer Success, CoreOS
“Since switching, our reply times dropped from 5 minutes to under 2 seconds. Customers noticed — and stayed.”
+89%
Deliver personalized, instant, and scalable support across every channel—without adding more agents.
David Kim
Head of CX, EasyTax
"Implementing FeatherDev completely transformed our workflows — tickets are resolved faster, and team morale is at an all-time high."
+65%
Boost efficiency, speed, and team satisfaction with seamless automation — all without scaling headcount.
Linh Tran
Operations Lead, Capsule
“Order accuracy improved dramatically, and we’re now shipping 2x faster — customers notice, and they come back.”
+48%
Scale smarter with AI-powered workflows that free up your team to focus on high-impact conversations.
Thomas Bennett
Director of Ops, FeatherDev
“Our support costs dropped 40% while CSAT increased!”
+30%
Centralize support operations and boost team output without increasing complexity.
Jane Doe
VP of Customer Success, CoreOS
“Since switching, our reply times dropped from 5 minutes to under 2 seconds. Customers noticed — and stayed.”
+89%
Deliver personalized, instant, and scalable support across every channel—without adding more agents.
David Kim
Head of CX, EasyTax
"Implementing FeatherDev completely transformed our workflows — tickets are resolved faster, and team morale is at an all-time high."
+65%
Boost efficiency, speed, and team satisfaction with seamless automation — all without scaling headcount.
Linh Tran
Operations Lead, Capsule
“Order accuracy improved dramatically, and we’re now shipping 2x faster — customers notice, and they come back.”
+48%
Scale smarter with AI-powered workflows that free up your team to focus on high-impact conversations.
Thomas Bennett
Director of Ops, FeatherDev
“Our support costs dropped 40% while CSAT increased!”
+30%
Centralize support operations and boost team output without increasing complexity.
Jane Doe
VP of Customer Success, CoreOS
“Since switching, our reply times dropped from 5 minutes to under 2 seconds. Customers noticed — and stayed.”
+89%
Deliver personalized, instant, and scalable support across every channel—without adding more agents.
David Kim
Head of CX, EasyTax
"Implementing FeatherDev completely transformed our workflows — tickets are resolved faster, and team morale is at an all-time high."
+65%
Boost efficiency, speed, and team satisfaction with seamless automation — all without scaling headcount.
Linh Tran
Operations Lead, Capsule
“Order accuracy improved dramatically, and we’re now shipping 2x faster — customers notice, and they come back.”
+48%
Scale smarter with AI-powered workflows that free up your team to focus on high-impact conversations.
Thomas Bennett
Director of Ops, FeatherDev
“Our support costs dropped 40% while CSAT increased!”
+30%
Centralize support operations and boost team output without increasing complexity.
Jane Doe
VP of Customer Success, CoreOS
“Since switching, our reply times dropped from 5 minutes to under 2 seconds. Customers noticed — and stayed.”
+89%
Deliver personalized, instant, and scalable support across every channel—without adding more agents.
David Kim
Head of CX, EasyTax
"Implementing FeatherDev completely transformed our workflows — tickets are resolved faster, and team morale is at an all-time high."
+65%
Boost efficiency, speed, and team satisfaction with seamless automation — all without scaling headcount.
Linh Tran
Operations Lead, Capsule
“Order accuracy improved dramatically, and we’re now shipping 2x faster — customers notice, and they come back.”
+48%
Scale smarter with AI-powered workflows that free up your team to focus on high-impact conversations.
Thomas Bennett
Director of Ops, FeatherDev
“Our support costs dropped 40% while CSAT increased!”
+30%
Centralize support operations and boost team output without increasing complexity.
Jane Doe
VP of Customer Success, CoreOS
“Since switching, our reply times dropped from 5 minutes to under 2 seconds. Customers noticed — and stayed.”
+89%
Deliver personalized, instant, and scalable support across every channel—without adding more agents.
David Kim
Head of CX, EasyTax
"Implementing FeatherDev completely transformed our workflows — tickets are resolved faster, and team morale is at an all-time high."
+65%
Boost efficiency, speed, and team satisfaction with seamless automation — all without scaling headcount.
Linh Tran
Operations Lead, Capsule
“Order accuracy improved dramatically, and we’re now shipping 2x faster — customers notice, and they come back.”
+48%
Scale smarter with AI-powered workflows that free up your team to focus on high-impact conversations.
Thomas Bennett
Director of Ops, FeatherDev
you will receive
Solve Real Problems, Across Every Team
Empower every team with AI designed for scale, speed, and security.
you will receive
Solve Real Problems, Across Every Team
Empower every team with AI designed for scale, speed, and security.
you will receive
Solve Real Problems, Across Every Team
Empower every team with AI designed for scale, speed, and security.
Customer Support
Deliver instant, high-quality support at scale. Our AI resolves the majority of routine inquiries automatically.
Sales Enablement
System Operations
Automate and scale every team—from support to sales to operations. Our AI adapts seamlessly to your processes and boosts overall efficiency.
Faster Resolution
Lower Agent Workload
Customer Support
Deliver instant, high-quality support at scale. Our AI resolves the majority of routine inquiries automatically.
Sales Enablement
System Operations
Automate and scale every team—from support to sales to operations. Our AI adapts seamlessly to your processes and boosts overall efficiency.
Faster Resolution
Lower Agent Workload
Customer Support
Deliver instant, high-quality support at scale. Our AI resolves the majority of routine inquiries automatically.
Sales Enablement
System Operations
Automate and scale every team—from support to sales to operations. Our AI adapts seamlessly to your processes and boosts overall efficiency.
Faster Resolution
Lower Agent Workload
Fair pricing No hidding fees.
$99
/per month
No credit card required
Unlimited team members
Career pages
Job pages and application forms
Customizable hiring pipeline
Customizable review system
Candidate messaging via email
Candidate notes and comments
Fair pricing No hidding fees.
$99
/per month
No credit card required
Unlimited team members
Career pages
Job pages and application forms
Customizable hiring pipeline
Customizable review system
Candidate messaging via email
Candidate notes and comments
Fair pricing No hidding fees.
$99
/per month
No credit card required
Unlimited team members
Career pages
Job pages and application forms
Customizable hiring pipeline
Customizable review system
Candidate messaging via email
Candidate notes and comments
Our platform uses advanced AI to automate customer support, respond to inquiries in real-time, and provide a seamless support experience across multiple channels.
and 1000+ Users
Product Insights
Explore Insights on AI + CX
Built for enterprises, with data privacy, compliance, and modularity in mind.
Product Insights
Explore Insights on AI + CX
Built for enterprises, with data privacy, compliance, and modularity in mind.
Product Insights
Explore Insights on AI + CX
Built for enterprises, with data privacy, compliance, and modularity in mind.
Designing for AI-Driven CX: Tips for Modern SaaS Interfaces
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Designing for AI-Driven CX: Tips for Modern SaaS Interfaces
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Designing for AI-Driven CX: Tips for Modern SaaS Interfaces
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Real-Time CX: Why AI is the Key to Instant Gratification
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Real-Time CX: Why AI is the Key to Instant Gratification
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Real-Time CX: Why AI is the Key to Instant Gratification
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Customer Feedback 2.0: Analyzing Sentiment with AI
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Customer Feedback 2.0: Analyzing Sentiment with AI
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Customer Feedback 2.0: Analyzing Sentiment with AI
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Fair pricing No hidding fees.
Deliver personalized, instant, and scalable support across every channel—without adding more agents.
Fair pricing No hidding fees.
Deliver personalized, instant, and scalable support across every channel—without adding more agents.
Fair pricing No hidding fees.
Deliver personalized, instant, and scalable support across every channel—without adding more agents.
FAQs
Questions we’re glad you ask
Built for enterprises, with data privacy, compliance, and modularity in mind.
FAQs
Questions we’re glad you ask
Built for enterprises, with data privacy, compliance, and modularity in mind.
FAQs
Questions we’re glad you ask
Built for enterprises, with data privacy, compliance, and modularity in mind.